National Grid Letter Dated 9/2/21 Explained

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SMITH STREET BRIDGE – Closed

Smith Street Bridge will be closed this evening, January 21, 2026, and tomorrow, January 22, 2026, due to traffic control repairs. Smith Street Bridge is open for Emergency Vehicles only.

Willowbrooke Drive – Low to No Water Pressure

Due to a water main break, Willowbrooke Drive area residents will experience low to no water pressure. DPW is actively working on the repair. Please call the DPW with any questions.  585-637-1060

Spring Street – Low to No Water Pressure

Due to a water main repair, the Spring Street residents and businesses will experience low to no water pressure. We expect to have the repair completed in the next few hours.  Please call DPW with any questions. 585-637-1060.

To our village residents who received letters from National Grid this week:

Our energy program was not set to begin as early as National Grid stated in their first letter. National Grid is obligated to tell customers where their energy supply is coming from. They were obligated to report to you that you are still a National Grid customer for the next billing cycle.

No one needs to read their meter and report it to National Grid, as they suggested, National Grid is responsible for that data collection and reading.

In all likelihood, when the program with Constellation for renewable energy begins – for those who stayed opted in – they will see another letter from National Grid stating the switch to Constellation has happened. This is expected albeit very confusing.